Monthly suggestions and recommendations to help make your Crimson Circle experience smoother and easier!


Let us introduce you to our Service Center!!

 If you are looking for answers to your questions on using and navigating the Crimson Circle Store, look no further than our Service Center, your one-stop-shop for all things Crimson Circle Store related!

The Service Center is our knowledge base website specifically designed to help Shaumbra navigate and use the Crimson Circle Store with ease. Whether you’re new to the store or a seasoned veteran, the Service Center has everything you need to get the most out of your Crimson Circle experience.

With a user-friendly interface and easy-to-navigate categories, finding the information you need is a breeze. From common questions like “How do I reset my password?” to more complex issues like “What if my I can’t download my product?”, the Service Center has you covered.

One of the best things about the Service Center is that it’s available 24/7. You can access the site at any time, from anywhere in the world, and get the answers you need without having to wait for business hours or worry about time zones.

And if you can’t find the answer to your question in the Service Center, don’t worry – you can also write to our customer service team via email.

 To use the Service Center, simply click on the Help widget at the bottom right of your screen.

When using the help widget on a store page, our bot will welcome you and suggest articles based on your recent activity in the Store. Alternatively, you can type your question or relevant keywords into the box at the bottom, press Enter, and receive recommendations for articles that may answer your inquiry.  

Important: You will need to type your question in English. Once you get to the article, you can then use a web translator to read it in your own language.

If you don’t find the right answer, either refine your question or just click “Get in Touch” and send a message directly to our Customer Service team.

For a wider view of the categories and articles in the Service Center, go to the left “hamburger” menu in the Crimson Circle Store and click on Customer Service.

You will be sent to our Service Center page, where you can:

  • Use the search function to type your question.
  • Look around and click on a specific topic. 
  • Choose one of the promoted articles at the bottom.

 We’d love for you to come by our service center and see for yourself how everything works.  And, if you’re feeling inspired, let us know how your experience was via email.

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